The QS Performance Standard
Most cleaning vendors wait for you to tell them something slipped. QS Management defines the standard up front, measures against it on a set cadence, and uses the results to correct the work — before it becomes your problem to chase.
The problem with the standard model
Commercial cleaning is usually managed reactively: the work gets done, standards drift, you notice, you file a complaint, and the vendor responds. That model quietly transfers the management burden to the person responsible for the building.
Nothing is measured until something goes wrong, so your team absorbs the oversight work you were paying to outsource.
The standard is defined, scored, and reported on a cadence — so gaps are found and corrected inside the program.
Documented performance
Performance documented across the facilities QS Management currently serves. Each figure is tracked through scheduled inspections, quality scores, service data, and client feedback, and reviewed with you on the cadence set in your service agreement.
QS Management holds the industry certifications that define how commercial cleaning programs should be documented, inspected, and scored — the same framework we build every account on.
Service programs
Commercial cleaning is the program. Floor care, post-construction, and event coverage are built around it so one partner is accountable for the whole facility.
The core program. Nightly or scheduled janitorial service built on a documented scope, with restrooms, common areas, and offices held to a defined standard rather than a generic checklist.
Explore commercial cleaning
On-site coverage during operating hours. Restrooms stay stocked, entrances stay presentable, and spills, deliveries, and meeting turnovers are handled while the building is in use.
Explore day porter services
Scheduled hard-surface and carpet care on a maintenance calendar — scrub and recoat, extraction, strip and wax, tile and grout — planned around traffic so finishes last instead of failing early.
Explore floor care
Construction dust migrates and reappears. We phase the clean — rough, final, and touch-up — so the space passes walkthrough on the date it is supposed to open, not a week later.
Explore post-construction cleaning
Coverage built around an event timeline — the space prepared before doors, attendants working through the event, and the building reset before the next business day begins.
Explore event services
For portfolios spread across markets: a single documented standard, centralized oversight, and consolidated reporting and billing — instead of a different vendor and service level in every city.
Explore multi-site programsHow the program works
The same four-step framework runs a single building and a national portfolio. It is the reason performance stays consistent after the first ninety days.
We walk the building with you: traffic patterns, priority zones, access, timing, and the issues your team keeps absorbing. That becomes a written definition of what good looks like here.
Scope, frequency, responsibility, and expected result are written down area by area — so the crew, the supervisor, and your team are working from the same document.
Scheduled inspections, quality scores, service data, and your feedback are captured on a set cadence and rolled into reporting you can actually read.
Trends drive coaching, retraining, and scope adjustments. Problems get corrected upstream instead of surfacing as another complaint from your tenants.
What you get first
Before pricing, you receive a written facility program: priority zones, scope by area, frequency, inspection cadence, and the escalation path. It is the document your team and our crews both work from.
Each space carries its own tasks, frequency, and expected result.
You know who inspects, how often, and what gets scored.
A named contact and a defined response window for anything urgent.
Built for portfolios
Portfolios fragment when every market brings its own vendor, scope, invoice format, and definition of clean. QS applies one framework across the portfolio so locations can finally be compared to each other.
Location-specific scopes built inside one consistent structure and inspection criteria.
Site-by-site quality scores and trends, reviewed with your team on a set cadence.
One contract administration point and one invoice format across every market.
Environments we manage
“Every facility we manage is built around defined standards, measurable performance, and continuous improvement. We measure consistently, give you clear visibility into the results, and use that data to coach our teams and raise the standard.”
Client feedback
Reviews collected and verified by Trustindex from the facilities we serve.
Before you request a walkthrough
A standard contract defines tasks. A QS program defines a standard, then measures against it. Scope, frequency, and expected result are documented by area; supervisors inspect and score on a set cadence; and the resulting data drives coaching and correction. You get visibility into performance instead of finding out through a complaint.
Yes — multi-site and multi-state portfolios are a core part of what we build. Every location runs the same scope framework and inspection criteria, with portfolio-level reporting, one escalation path, and consolidated invoicing. Coverage in a specific market is confirmed by address, scope, and schedule during discovery.
Active QS clients have access to 24/7 emergency and after-hours support. When something unexpected happens — a spill, a weather event, an unscheduled event turnover — you reach the account team outside business hours and we coordinate the response based on the facility and the situation.
No. Most portfolio transitions start with a pilot group of sites so you can see the standard, the reporting, and the response times before expanding. Rollout sequencing is planned around your contract dates and operating calendar.
After the walkthrough we return a documented scope and proposal. Once approved, onboarding covers staffing, access and security, supply setup, and the inspection schedule. Simple single-site programs typically start within a few weeks; multi-site rollouts are sequenced by location.
Start with a walkthrough
A walkthrough is where the program starts. We look at the building, the traffic, the priorities, and the problems your team keeps absorbing — then put a documented standard behind them.
