About QS Management

A facility performance company that leads with cleaning.

QS Management was built around a straightforward observation: most commercial cleaning problems are management problems. The crews are not the issue — the absence of a defined, measured, and managed standard is. So we built the company around the standard first.

The position

Not another vendor to manage.

Facility, property, and operations leaders do not want a cleaning company. They want the building handled — consistently, across every location, without becoming a line item on their own calendar.

That means predictable performance without an annual rebid, invoicing that is accurate the first time, communication that gets answered, clear accountability when something misses, and the same standard in every city where the organization operates.

QS Management is built to deliver that: a documented standard, measured results, proactive account management, and one partner accountable across the portfolio.

11Years in business, since 2015
32Years of combined management experience
24/7Emergency support for active clients
QS Management team member reviewing a facility program on site
Account management The people responsible for the standard are the people you can reach.

Where QS started

It started with an observation.

“The best facilities are the ones you don't have to think about. The doors open. The building is ready. The details are handled. People can simply walk in and do what they came there to do.

But making a facility feel effortless takes an incredible amount of work behind the scenes. We built QS Management for that work — to bring better systems, higher standards, and real accountability to the everyday details that keep facilities performing at their best. Because when a facility works better, everything inside it can too.”

Elias Dinzey Managing Partner, QS Management

How we operate

The principles the company is built on.

These are not aspirations on a wall. They map directly to how a QS program is scoped, inspected, reported, and corrected.

01Define it before you deliver it

A crew cannot hit a standard nobody wrote down. Every program starts with a written definition of what good looks like in that building.

02Measure what you claim

Inspections, quality scores, and service data are recorded on a cadence — because a claim you cannot show is a claim you cannot manage.

03Own the follow-through

The client should never be the person tracking whether a correction happened. That work belongs inside the program.

04Be the same partner in every market

One standard, one escalation path, one invoice format — whether it is one building or forty across four regions.

The certifications behind the standard.

These are the credentials that define how a professional cleaning program is documented, inspected, and scored. We hold them because the QS model depends on that discipline, not because they look good on a website.

  • ISSA CIMS Certified Expert
  • ISSA CIMS-GB Green Building Certified
  • BSCAI Verified Member
  • AHE Trainer-Certified Surgical Cleaning Technician (T-CSCT)

Accountability

Performance across the accounts we manage.

72+Net Promoter Score
95%+Client retention
95%+Quality performance
98%+Inspection completion
<1 hrAverage response time
99%+Invoice accuracy

Performance documented across the facilities QS Management currently serves. Each figure is tracked through scheduled inspections, quality scores, service data, and client feedback, and reviewed with you on the cadence set in your service agreement.

Conference room reset and ready in a managed facility
Where this goes Commercial cleaning today. A broader facility services platform over time.

Direction

Built to scale without losing the standard.

Growth is the point at which most service companies get worse. Adding locations usually means adding subcontractors, exceptions, and inconsistency — and the standard becomes whatever each market decides it is.

QS is built the other way around: the framework comes first, and every new site, service, and market runs inside it. That is what makes multi-site work possible without the quality gap that normally comes with it.

  • Technology-enabled visibility

    Inspection data, service records, and reporting your team can actually see.

  • Standardized execution

    The same onboarding, training expectations, and inspection criteria in every market.

  • Long-term partnership

    Programs designed to be renewed on performance, not rebid out of frustration.

“Every facility we manage is built around defined standards, measurable performance, and continuous improvement. We measure consistently, give you clear visibility into the results, and use that data to coach our teams and raise the standard.”
The QS Performance CommitmentPerformance measured. Performance managed. Performance improved.

Start with a walkthrough

Let's look at your building.

If this is the kind of partner your facilities need, the next step is a walkthrough. Show us the space and what keeps slipping, and we will document the standard it should be held to.

  • Tell us what your team keeps having to chase.
  • Walk the areas that matter most to your operation.
  • Get the program in writing before pricing.
(301) 900-4223 info@qsmanagementservices.com Rockville, MD · Washington, D.C. metro
Request a walkthrough Tell us about the facility. We will confirm coverage and schedule a walkthrough.