Floor Care

Floor programs planned on a calendar, not called in as a rescue.

Hard surface and carpet care scheduled against real traffic patterns — so finishes hold their appearance, wear evenly, and reach the end of their expected life.

Book a Walkthrough See what is included

95%+Quality performance standard

98%+Inspection completion

<1 hrAverage response time

Why it matters

Floors are the largest surface and the first impression.

Floors are usually the largest surface in the building and the first thing a visitor reads as clean or neglected. Deferred maintenance shows up as permanent wear, not a temporary look.

Written before it is delivered
The scope for floor care is documented area by area, with frequency and expected result, before the first service.
Inspected on a schedule
Supervisors score the work against that document — not against memory or a generic checklist.
Reviewed with you
Results, trends, and corrective actions are reported on the cadence agreed in your service agreement.

Floor Care Hard surface and carpet programs that protect the asset instead of chasing appearance.

What is included

Typical scope for floor care.

This is the starting framework. Your final scope is confirmed during the walkthrough and documented before service begins.

Hard surface

Scrub and recoat on a traffic-based cycle
Strip and refinish for VCT and resilient floors
Burnishing and high-speed polishing
Concrete, terrazzo, and stone maintenance
Tile and grout deep cleaning and restoration

Carpet and soft surface

Hot water extraction and encapsulation
Traffic lane and entry maintenance
Spot and stain treatment
Upholstery and fabric panel cleaning
Protective treatments where specified

Planning and protection

Floor inventory by surface type and area
Annual maintenance calendar with frequencies
Work scheduled outside operating hours
Matting and entry strategy to slow soil load
Before-and-after condition documentation

Commonly built for

Where this program fits.

Private schools & education Healthcare environments Commercial properties Retail & showrooms

Performance standard

Floor Care is measured, not assumed.

72+Net Promoter Score

95%+Client retention

95%+Quality performance

98%+Inspection completion

<1 hrAverage response time

99%+Invoice accuracy

Performance documented across the facilities QS Management currently serves. Each figure is tracked through scheduled inspections, quality scores, service data, and client feedback, and reviewed with you on the cadence set in your service agreement.

Also part of the program