Compliance & trust

Everything your procurement team is going to ask for.

Larger contracts are won on risk elimination before they are won on price. This page collects what risk, procurement, and facility teams typically need from a cleaning partner — and how to get each item from us.

Documentation

Standard vendor documents, without the chase.

Certificate of insurance

Issued directly to your risk or procurement team with any proposal, and on request.

W-9

Provided with proposals and vendor-onboarding packets on request.

Capabilities statement

One-page summary for procurement files — download the PDF.

Reference letters

Written client reference letters on official letterhead, provided on request. Reference calls arranged for qualified opportunities with the client’s permission.

Insurance program

Coverage built for commercial facility work.

QS Management maintains the following lines of coverage. Certificates of insurance naming your organization are issued with proposals and on request.

Core coverage

  • Commercial general liability
  • Workers’ compensation
  • Commercial automobile
  • Umbrella / excess liability

Professional & employment

  • Professional liability
  • Employment practices liability

Client-facing safeguards

  • Cyber liability / data breach
  • Employee dishonesty / third-party crime
  • Lost key coverage
Certifications your auditors can verify.

Each credential below is verifiable directly with the issuing body — ISSA, BSCAI, and the Association for the Health Care Environment.

  • ISSA CIMS Certified Expert
  • ISSA CIMS-GB Green Building Certified
  • BSCAI Verified Member
  • AHE Trainer-Certified Surgical Cleaning Technician (T-CSCT)

Workforce standards

Who is in your building, and how we stand behind them.

Screening & identification

  • Identity verification before assignment
  • Multi-jurisdiction criminal background screening
  • Sex offender registry searches
  • MVR, drug testing, fingerprinting, and industry-specific clearances when required by the role, facility, or client
  • Approved uniforms on every QS-managed site; ID badges and facility credentials when required

Training

  • Training aligned to the ISSA CIMS quality framework
  • AHE T-CSCT-informed protocols in clinical settings
  • OSHA-aligned safety program
  • Green cleaning under CIMS-GB, with EPA Safer Choice products where specified
  • Documented training records per crew member

Quality control

  • Written quality-control plan per account
  • Scored supervisor inspections on a set cadence
  • Corrective-action documentation
  • Performance reporting on the contract cadence
  • SOC 2-compliant technology platforms for service data
  • Named escalation contact with response commitment

Public-sector & institutional buyers

Procurement-ready from the first conversation.

For RFPs, performance work statements, and formal solicitations, QS programs are built to be specified, inspected, and audited — because that is how they run everywhere.

  • NAICS 561720 · 561210 · 561740 · 561790

    Janitorial Services; Facilities Support Services; Carpet & Upholstery Cleaning; Other Services to Buildings.

  • Specification-mapped scope

    Programs written against your performance work statement, with an objective inspection basis.

  • Auditable records

    Inspection scores, service logs, and corrective actions kept in a reviewable form.

QS Management supervisor conducting a scored inspection with a tablet
How every account runs Documented scope, scored inspections, and records your auditors can read.

Start with a walkthrough

Send us the RFP, or start with a walkthrough.

Either path ends in the same place: a documented scope, a quality-control plan, and the vendor paperwork your team needs — before you commit to anything.

  • Request the COI, W-9, and reference letters with your proposal.
  • Review the quality-control plan and inspection criteria.
  • See the reporting format before contract award.
(301) 900-4223 info@qsmanagementservices.com Rockville, MD · Washington, D.C. metro
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